Privacy Policy

Last updated on June 21, 2023

This privacy policy describes how At Rooms ("we," "us," or "our") collects, uses, and protects the personal information provided by users ("you" or "your") when using our website and filling out the contact form. We are committed to safeguarding your privacy and protecting your personal data. Please read this privacy policy carefully to understand how we handle your information.

Collected Information

We collect the following categories of personal information through the contact form on our website:

  • Name: To personally identify you.
  • First name: To personally identify you.
  • Email address: To respond to your inquiries, comments, or requests.
  • Phone number (optional): To contact you if necessary.
  • Arrival date (optional): To confirm and plan your reservation.
  • Departure date (optional): To confirm and plan your reservation.
  • Number of persons (optional): To confirm and plan your reservation.

Additionally, we automatically collect certain information when you visit our website, such as your IP address, the type of browser you use, the pages you view, and the timestamps you use. This information is collected using cookies and similar tracking technologies. Please refer to our cookie policy for more information on the use of cookies on our website.

Use of Collected Information

We use the collected information for the following purposes:

  • To respond to your inquiries, comments, or requests submitted through the contact form.
  • To confirm and plan your reservation, if applicable.
  • To contact you regarding your reservation or other relevant information about your stay.
  • To improve and customize our website according to your needs and preferences.
  • To comply with legal obligations and protect our rights and property.

Data Retention

We retain your personal data only for as long as necessary for the purposes described in this privacy policy unless a longer retention period is required or permitted by law.

Data Sharing

We do not share your personal information with third parties unless necessary to comply with legal obligations, protect our rights and property, or when you have provided your express consent.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, despite our efforts, we cannot guarantee the absolute security of your data.

Cookie Use and Tracking

Our website uses cookies and similar tracking technologies to collect information and enhance your browsing experience. By using our website, you consent to the use of cookies in accordance with our cookie policy.

Your Rights

You have certain rights regarding your personal data, such as the right to access your data, the right to correct or update your data, and the right to object to or withdraw consent for the use of your data. Please contact us using the contact information below if you wish to exercise these rights.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes to this policy will be effective when the revised privacy policy is posted on our website.

Contact Us

If you have any questions, comments, or concerns about this privacy policy or how we process your personal data, please contact us at:

  • Address: Pennestraat 90, 8900 Ypres 
  • Phone: +32 (0)57 36 39 69 of +32 (0)494 74 30 52
  • Email:

Thank you for your trust in At Rooms.